Entries Tagged 'tech support' ↓

Is Digg up for sale - if it is, why should anyone buy it?

Small Digg guy with thumb down

Things keep changing at Digg…

…and generally not for the better. Digg always seems to be adding new features, tweaking existing features, and removing old features that people liked. For instance, Digg took away both the user rankings and the data field that, for a time, allowed people to figure out who had buried some of the stories… (We know…that was NOT a feature - that was a BUG!) As far as we are concerned, those examples show how Digg merely tries to cover up problems instead of addressing its users’ biggest complaints - sluggish performance, unresponsive tech support, accusations of bias and lack of transparency, and, of course, the infamous Bury Brigade.

This past fall, Digg put in some major changes to its user interface that were obviously intended to help it compete with StumbleUpon and other social news sites. Prominent Digg user Tamar Weinberg liked Digg’s new features, but as we pointed out, the changes failed to provide the hoped-for boom in viewership. There were some irritating glitches; for instance, the new “Shout All” feature bedeviled current and former users with email spam, until Digg belatedly decided to set some limits.

What is the first thing to do when one is stuck at the bottom of a hole?

Hmmm, if your company name is Digg, that’s a tough one! Digg’s owners recently hired an investment banking firm to find a buyer for Digg. We thought that, after Digg had already alienated much of its user base, it was a bit late to be putting it up for sale. But it gets worse. According to Tamar Weinberg, as soon as Digg went up for sale, its customer support all but disappeared. They keep shooting themselves in the foot, saying “Ouch!” - and pulling the trigger again…

Rumors are flying!

On Christmas Day 2007, Mashable reported a rumor that Digg may be buying Spanish-language site Meneame, and “build-your-own-Digg” service CoRank. But later the same day, Mashable denied that Digg is the buyer for CoRank and Meneame - and they are wondering who is. This should be interesting!


More about Digg:

resist1.PNG Posted to 1389 Blog - Antijihadist Tech and Fort Hard Knox.



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Oops! That wasn’t supposed to happen! © Google 2007

Okay, I’ll admit it: 1389, a/k/a the editor of this blog, is the worst Internet junkie on the planet. Among other things, I have upwards of thirty feeds coming into my Google Reader account alone, and when I’m out somewhere, I pick them up on my cellphone with Google Reader Mobile, which is currently in beta test.

Normally, Google Reader Mobile works surprisingly well, even on a cellphone screen not much bigger than a postage stamp.

This past Friday, I clicked on a feed link and got the mysterious message shown in the header of this blog entry.

Obviously, this is not the most helpful error message - neither for the tech support staffer nor for the end user. If any of you happen to know anything about this message, please post a comment here!

More to the point: my attention was especially drawn to the fact that Google included a copyright notice in a message that is such a painfully ironic summation of the human condition.

After all, who among us has not said, or at least thought, the same thing?

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